Compass® Makes a Big Impact for Social Services Agencies
County and state social services agency case studies demonstrate how Northwoods’ Compass® software improves social services document management and caseworker productivity.
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Beaufort County Boosts Productivity, Reduces Costs with Northwoods' Social Services Software
Paperwork and manual processes were interfering with Beaufort County Department of Social Services’ work to efficiently provide benefits to clients. After implementing Northwoods’ software solution for the Income Maintenance unit, caseworkers are saving 2 hours each day on documentation, while maintaining current and accurate electronic case records. The agency has reduced office supply expenditures by 75% and now has the access and visibility into documentation to be continuously ready for audits.