CASE STUDIES

Compass® Makes a Big Impact for Social Services Agencies

County and state social services agency case studies demonstrate how Northwoods’ Compass® software improves social services document management and caseworker productivity.

Please fill in the form below to download this case study and learn how our human services software solutions and social services technology is making a difference for our clients, their caseworkers and the families they serve.

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Beaufort County Boosts Productivity, Reduces Costs with Northwoods' Social Services Software 

BeaufortPublicAssistance-Thumbnail.pngPaperwork and manual processes were interfering with Beaufort County Department of Social Services’ work to efficiently provide benefits to clients. After implementing Northwoods’ software solution for the Income Maintenance unit, caseworkers are saving 2 hours each day on documentation, while maintaining current and accurate electronic case records. The agency has reduced office supply expenditures by 75% and now has the access and visibility into documentation to be continuously ready for audits.