Webinar Overview
Agencies today are stretched for time and resources in almost every capacity. Compass® Reporting for Compass® Pilot and Compass® CoPilot was designed to give agency leadership the intel they need to help staff perform their jobs more effectively. Collectively, over 40 new and enhanced reports provide insight into case and client data, system configuration and usage, and the ability to quickly answer day to day questions about data residing in Compass.
Agency directors, program managers, and supervisors can use this data to better understand workers’ productivity and caseloads, where the community’s need is greatest, and what services are being utilized most. Together, these insights help agency leadership make more informed and confident decisions.
Join Northwoods to learn what’s new in Compass Reporting, and how your agency can leverage this add-on feature to increase efficiency and outcomes.
Speakers
Donna Spry, Senior Project Manager, Northwoods
Donna Spry has worked at Northwoods for nine years, managing projects across North Carolina, Ohio, and California, while assisting with several implementations in other states. She also played a key role in developing Northwoods’ new reports. Prior to joining Northwoods, Donna worked at a county social services agency in North Carolina for 13 years.
Chawn Walker, Senior Operations Analyst, Northwoods
Chawn Walker has spent the past 11 years helping customers make the most of their Compass investments – managing over 30 project implementations himself, plus setting standards to ensure success across all of Northwoods’ implementations. Prior to working at Northwoods, Chawn was a caseworker in Lucas County, Ohio for 12 years, working with TANF, SNAP, and Medicaid.