Watch this On Demand Webinar to learn how to improve user adoption for human services technology projects.

Complete the information below to view this On Demand Webinar anytime, anywhere you want, for free! 

Webinar Overview

Technology brings efficiencies to the workplace like never before, yet many agencies struggle with getting their team to adopt new technology consistently.

This webinar provides five proven and practical ways to make sure any new technology you roll out within your human services agency is successful, used by everyone, and has the impact you've been planning for.

In this webinar you'll learn how to improve user adoption by learning how to:

  1. Assemble a strong team
  2. Solve your users' problems first
  3. Make a solid plan
  4. Focus on process change
  5. Make sure users are well-coached and confident


Rich Bowlen
Director of Protective Services, Northwoods 


Rich Bowlen is the Director of Protective Services and leads the development of Northwoods’ technical and professional services offerings emphasizing Practice Management in the protective services arena. Rich has 25 years serving in child protective services and is known for his passion for improving the lives of children.