Not rendering correctly? View this email as a web page here.
The Compass

Welcome, new readers! The Compass is a compilation of our latest customer stories, news, resources, and events. We'll deliver the goods four times a year to help you improve productivity and make the most of your software. (Note: New customers are automatically subscribed. Not your cup of tea? You can opt-out and manage your email preferences here.

Feature Image

Technology Regression Happens. Here’s How to Fix It.

People turn over. Processes change. If the way you use technology doesn’t keep up with the way you work, the efficiencies and time savings you once gained may slowly trickle away—especially several years later. Read the blog to learn four tips to keep your technology on track.

Psst. If you’re a Northwoods customer, read more to learn what a “Solution Optimization” is and how the process could benefit your agency.

What's New with Northwoods?


Corporate Citizenship Award

Your Mission is Our Mission

Our drive to support the underserved is more than a mission statement, it’s our passion. That’s why we’re so deeply committed to giving back to the same communities your agency is serving every day.

Northwoods is honored to receive a 2019 Corporate Citizenship Award from Columbus Business First for our commitment to making Central Ohio a better place.

We have an internal volunteer site that employees can review for opportunities and each employee is allowed 20 hours per year to donate their time. Along with volunteering, employees can financially support the Northwoods Foundation, which then fulfills requests for assistance submitted by employees, partners, families, and friends.

We are thankful for this award and our ability to make a difference! If your agency has a program that needs support, we’d love to hear about it. Just email!  

eRepublic Webinar Thumbnail (2)

How Technology Can Help You Be a CCWIS Superhero [Webinar]

On July 17 at 11 a.m. Pacific/2 p.m. Eastern, join the Governing Institute and a panel of experts discussing how child welfare agencies can meet IT requirements and empower caseworkers to make informed, confident decisions that will positively impact children’s lives.

The panel includes:

  • Ginger Pryor, Former State Director, Georgia Division of Family and Children Services
  • Don Abney, Chief Technology Officer, Northwoods
  • Casey Burns, HHS State & Local Lead, Amazon Web Services
  • Kathleen Dalton, Ph.D., Senior Fellow, Governing Institute

Register for the webinar.

Featured Content


Family First Prevention Services Act: Anticipating and Navigating the Road Ahead

The Family First Prevention Services Act (FFPSA)  supports something child welfare agencies have wanted for years: IV-E funding flexibility to support and expand their preventative services. FFPSA also has guidelines and restrictions that are making states pause and evaluate the negative impact to current IV-E waiver-supported programs.

We know you have questions about how FFPSA will ultimately impact agencies at all levels (we do too!), so as a partner in your prevention efforts we have compiled a list of several resources that we think will be a big help to you as you navigate the changing waters.

Read the list in our Research Library.


Latest Blog Articles

Want to get daily, weekly, or monthly articles delivered straight to your inbox?
Subscribe here.

 Human-Centered Design

Human-Centered Design: How Northwoods Builds Solutions Around You

Human-centered design is and always has been the Northwoods way.

To create technology that solves problems for human beings, one must truly understand the problems, contexts, and conditions those human beings are subjected to, and to us, that’s just common sense.

Everything we create ... everything we do ... is done with the needs of the people our solutions serve in mind.

Here's a quick look from our product design leader at how we apply our human-centered approach from product idea to maturity.

  Foster Care Month

National Foster Care Month: Organizations Doing Amazing Work for Children and Youth

While May, National Foster Care Month, has come and gone, its mission to recognize the role that each person can play in enhancing the lives of more than 440,000 children and youth in foster care, plus hundreds of thousands more who have aged out or found permanent homes, is not over.

To honor them, check out our list of organizations doing amazing work to support children and youth in foster care.

Greg Davis Integrations Feature

Key Considerations When Integrating Human Services Technology

As government agencies get more comfortable with technology, a new challenge arises: integrating disparate systems to securely exchange data and information so you can use it to improve service delivery and make informed decisions.

Read the blog to learn from one of our senior solution architects what to expect when starting to integrate, to understand a few of the challenges of data integration, and to discover how your agency can integrate data in a way that reduces how much time you’ll have to spend digging for information.


Upcoming Events & Webinars


Hear from Our Team at These Upcoming Event Sessions:

See more upcoming events and view our upcoming and On Demand Webinars.