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The Compass

Welcome, new readers! The Compass is a compilation of our latest customer stories, news, resources, and events. We'll deliver the goods four times a year to help you improve productivity and make the most of your software. (Note: new customers are automatically subscribed. Not your cup of tea? You can opt-out and manage your email preferences here.) 

Go behind the scenes with Northwoods product delivery

Q&A: Building Software to Solve a Social Problem

Many of you reading this use our software every day, but do you know what goes on behind the scenes to make sure it keeps up with your changing needs?

We asked our Chief Product Officer Don Abney to share what keeps product delivery (PD) at Northwoods moving forward, how the team has evolved, and, most importantly, how those changes impact you. Here's a little teaser:

"Northwoods is creating some of the most socially impactful technology solutions I’ve ever seen. We’re endeavoring to do something that might actually change the world, and certainly change the lives of some families and individuals."

Read the full Q&A on the blog.


What's New with Northwoods?


 A software update may be required

Update: A New Version of Microsoft Software May Be Required to Operate Your Compass® Solution

Microsoft will be ending support for Microsoft SQL Server 2008 and 2008 R2 on July 9, 2019, and Windows Server 2008 and 2008 R2 on January 14, 2020.

If your agency is using this software to operate your Compass solution, you should consider upgrading to newer versions before these dates. Please read the full communication, and direct any questions to Director of Customer Relations Aaron Caldwell.

Check out the Forms Design course in Northwoods University

New in Northwoods University: Forms Design

As you know, Northwoods University is your on-demand destination for tutorials covering our entire Compass suite. (Watch A Quick Guide to Northwoods University if you need a refresher!)

We’re excited to announce a new course for Compass® Forms that covers the basics of setting up form fields, plus more advanced topics like autofilling and adding shared objects.

Forms designers can subscribe to the course by logging into Northwoods University and going to the Course Catalog. (Need login credentials? Check with your Northwoods point of contact.)


Featured Content & Resources


The opioid epidemic impacts every organization, system, and worker

What's the Impact of the Opioid Epidemic?

While every organization and system feels the relentless demand of the opioid epidemic, much of its impact is difficult to quantify. 

View Governing's article in the Research Library to get a more complete picture of the hidden costs to governments.

Visit the blog for a short summary of how increasing caseloads, information overload, secondary trauma, and other “ripple effects” are impacting Child Welfare caseworkers.

Or, watch the Webinar to gain insight to one county’s successful effort to manage the ripple effects and engage their state in addressing the crisis.


Latest Blog Articles

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Celebrating Social Work Month

Celebrating Social Work Month

Thank you to all of the amazing social workers and caseworkers who inspire change, no matter how small, every day. In honor of Social Work Month, we're sharing some of the best things we've heard about what motivates you to help vulnerable kids and families overcome some of life's toughest challenges. 

Read it here.

See you at these can't miss conferences for human services?

8 Can't Miss Conferences for Human Services in 2018

Our annual list highlights events that not only have amazing programming and speakers, but also build in time for attendees to network, share ideas, and discuss how they're addressing key opportunities and challenges.

Read it here.


Upcoming Events & Webinars


Meet Our Team at These Upcoming Events:

See more upcoming events and view our On Demand Webinars. 


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