Welcome to the New Northwoods Customer Portal
The Northwoods Customer Portal has moved. If this is your first time accessing the new portal, you'll need to create a password before signing in.
The process takes approximately 2–3 minutes to complete.
Getting started
Step 1: Open the New Customer Portal
Select the button below to navigate to the new customer portal login page.
[Go to the New Customer Portal]
Step 2: Select "Forgot Password?"
On the login screen, select 'Forgot Password?'
Enter the email address associated with your Northwoods customer portal account.
Step 3: Check Your Email
We'll send you an email with instructions for creating your password and activating access to the new portal.
Can't find the email?
Before contacting support, please check your:
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Spam folder
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Junk folder
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Clutter folder
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Quarantine folder (if applicable)
Step 4: Create Your Password
Follow the instructions in the email to create your password.
Step 5: Sign In
Return to the login page and sign in using your email address and newly created password.
Once signed in, you'll be able to:
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Submit support requests
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Submit forms design requests
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Monitor request status and activity
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View and manage your requests with Northwoods
Quick Setup Overview
Go to Portal → Select 'Forgot Password?' → Check Email → Create Password → Sign In
Need a Quick Walkthrough?
Watch the short video below for a step-by-step demonstration of the account setup process and an overview of the new customer portal experience.
Need Assistance?
If you do not receive the password reset email or experience issues accessing your account, Northwoods Support is available to help.