Our Solutions Makes a Big Impact for Social Services Agencies

Please fill in the form below to download this case study and learn how our human services software solutions and social services technology is making a difference for our customers, their caseworkers, and the families they serve.


San Mateo County Looks to Northwoods to Increase Productivity and Improve Service Levels

SanMateoThumbnail.pngSan Mateo County Human Services Agency in Silicon Valley faced numerous document management challenges from decentralized services, nonintegrated social services systems, and an increasing caseload. Its central mail unit was overburdened, its document management system had an extensive backlog, and there was no way to tie caseworker’s tasks with documentation. All of that changed when it implemented Compass® Pilot from Northwoods.