Traverse 

Help your child welfare caseworkers and social workers collect, view, and share case information from anywhere, at any time.

Traverse® is cloud-based, commercial off-the-shelf (COTS) software purpose-built for human services agencies, from the experts in human services software.

Traverse mobile app
traverse-mobile

Mobile

A mobile application is optimized for when workers are in the field engaging with families and works in disconnected mode.

traverse-high-value-work

High-Value Work

Traverse eliminates redundant work, allowing workers to do more high-value work with families to reduce trauma.

traverse-user-friendly

User Friendly

The intuitive design allows workers to collect documents, photos, audio, or video from anywhere.

traverse-cloud-based

Cloud-Based

Traverse is a highly available solution that reduces storage and paper costs, reduces the IT burden, and ensures workers have the most up-to-date version.

traverse-informed-decisions

Informed Decisions

Traverse uses artificial intelligence to read the case file like a worker and present major life events, people mentions and connections, and major concepts related to drugs, risk factors, and protective factors.

traverse-collaboration

Collaboration

Workers and supervisors can share documents and forms with each other, clients, and external collaborators like service providers.

Benefits

  • Repurpose up to 2 hours per day to focus more quality time on adults and their support systems
  • Build trust and rapport with families and clients
  • Lessen worker burnout and slow the rate of turnover
  • Link families to services faster and reduce additional trauma
  • Uncover hidden or buried information to quickly understand major life events and critical history

Popular Features

  • Document management
  • Forms management
  • Mobile
  • Client self-service
  • Insights
  • Integration with case management systems
  • Staff management
"Traverse has allowed us to make referrals to a needed service immediately for a family in their home, in our own homes, or wherever we are. Prior to having Traverse if we were in this COVID crisis, it would have been just one day a week that a family could be referred to that service."

Amanda Hopkins

Child Protective Services Supervisor, Seneca County Children's Services

amanda

See Traverse in Action

Learn how Traverse can help your agency support telework, eliminate redundant work, and enable workers to make informed safety decisions.

Not quite ready for a demo? Check out these resources first.

Northwoods Mobilizes Content for Caseworkers Using AWS-Based Application | Investing in Essential Technology and Remote Connection for Child Welfare | Managing Remote Teams in Child Welfare