RESOURCES FOR SOCIAL SERVICES AGENCIES

We’ve compiled a series of resources for social services based around some of today’s most pressing challenges facing everyone from director to caseworker. Choose a topic below to see what’s available and learn more.

User Adoption — Improving User Adoption for Technology

MitigatingRiskThumbnail.jpg Business Brief

Business Brief: Mitigating Risk and Removing Fear from Organizational Process Change

Organizational process change is risky business in human services. If you don’t understand what motivates workers at your agency to accept or reject change, your initiatives are almost guaranteed to fail. However, you can ensure a high adoption rate if you understand, plan for, and mitigate the risks and fears that typically accompany each phase of an organizational process change. Download our whitepaper for practical tips to make sure your agency’s future process change initiatives will succeed.