Customer Q&A: Kristina Carlisle, Jackson County Job & Family Services

Kristina Carlisle, a social services supervisor for Jackson County JFS, discusses key Case Aide Services that help her team have more time to focus on families, including Records Request, Referral Support, Court Support, Supervision Support, and Placement Packets.

"Whenever we have a review of the case, the Case Aide will volunteer to take on some tasks that they are able to do as far as reviewing the case, putting together discovery for court purposes, or even asking questions and going over the case with the staff."