Mesa County Department of Human Services: A Child Welfare Customer Story
Traverse helps Mesa County DHS caseworkers easily and quickly collect and retrieve case information, while accessing electronic case files from anywhere. They can mine critical information and data to make safety and permanency decisions, plus complete digital forms with families to refer them to services faster.
Since implementing Traverse, child welfare caseworkers at Mesa County DHS can effectively telework and more efficiently work with families to reduce trauma and achieve permanency.
Agencies across the country use Traverse in child welfare to empower caseworkers and social workers with the right information at the right time to make informed, confident safety decisions.
Chase uses Traverse® to put families first, quickly finding the information she needs to identify a family’s extended support network, establishing trusting relationships, and making permanency decisions.