RESOURCES FOR SOCIAL SERVICES AGENCIES
Our resources are written specifically for human services and address today’s most pressing challenges for directors, caseworkers, and everyone in between.
User Adoption — Improving User Adoption for Technology
Business Brief
Business Brief: Mitigating Risk and Removing Fear from Organizational Process Change
Organizational process change is risky business in human services. If you don’t understand what motivates workers at your agency to accept or reject change, your initiatives are almost guaranteed to fail. However, you can ensure a high adoption rate if you understand, plan for, and mitigate the risks and fears that typically accompany each phase of an organizational process change.
View our whitepaper for practical tips to make sure your agency’s future process change initiatives will succeed.