North Carolina child welfare caseworkers need help to meet demands

Video

Child Welfare Software: Finding a Forever Home

Surface the right information at the right time to help child welfare caseworkers find a child's forever home.

customer story

Wilson County Supports Workers with Modern Software for Social Services

Wilson County DSS has increased communication, efficiency, and time management by using Traverse in child welfare and adult services.

Blog

Child Welfare Call to Action: Don't Wait to Innovate

The idea of technology innovation can be exciting and overwhelming in child welfare.

What's at Stake?

Overwhelming paperwork and complex cases impact caseworkers’ efficiency, contribute to social work burnout, limit quality time spent with families, and impact your agency’s ability to meet its mission.

"We only have more and more and more paperwork. It's always the documentation, documentation, documentation. That's just our world. I don’t know when we have time to do all this documentation and then to actually have face-to-face time with families."

— Monica Williams, Social Work Program Manager, Lenoir County Department of Social Services

Guide

Modernizing Human Services: Technology's Integral Role in Addressing Key Issues

Modern technology is a linchpin in how successfully agencies can tackle issues impacting human services.

Blog

The Cost of Doing Nothing: How Inaction Can Hurt Human Services

There's perceived risk in choosing to spend money on technology. But the risk and cost of doing nothing may be even greater.

Insights

Social Work Burnout

How can your human services agency break the burnout cycle? What role does technology play in all this?

How does Northwoods help?

The right tool reduces the burden of paperwork, and the stress on caseworkers, so they can spend more time on high-value direct services work with families. Traverse was designed to help child welfare caseworkers easily collect, retrieve, and share content from anywhere, anytime.

Traverse supports state case management systems and brings immediate support, assistance, and relief to overburdened frontline caseworkers. It's easy to learn and facilitates lasting adoption.

Blog

Connecting the Dots: How Traverse Can Positively Impact a Child’s Life

6 ways Traverse can help North Carolina agencies produce family-centered outcomes.

Video

Traverse Overview

Quick overview of how Traverse helps caseworkers and social workers collect, view, and share case information from anywhere, at any time.

VIDEO

How Does Traverse Support State Child Welfare Case Management Systems?

See how Traverse covers knowledge gaps in your system to help caseworkers, clients, and your agency.

What outcomes can I expect?

Traverse surfaces critical information to help caseworkers manage complex cases and agencies meet mandates and goals for safety and permanency. Traverse easily integrates into existing, planned, or future state systems to support demands for compliance. It’s readily available and can be implemented quickly—typically within three months.

Anticipated Outcomes

Northwoods’ experience in delivering child welfare solutions enables our customers to realize return on investment in as early as 12 months. Caseworkers immediately see value and save two hours per day.

Identify possible caregivers and positive supports
Lessen burnout, anxiety, stress, and other burdens placed on caseworkers by ineffective tools and processes
Find/share information to support youth in their communities
Reduce foster care length of stay and related costs
Provide all caseworkers access to forms when working remotely
Repurpose caseworker time to do high-value work to prevent further trauma
Uncover hidden or buried information to support making confident decisions
Reduce costs for storage, mileage, and overtime

"It's hard to pick out specific information when you're reading through a bunch of documents. With Traverse, being able to quickly scan and search for information and filter results to narrow in on certain topics, keywords, or document types will be helpful."

— Rich Ohmer, Social Work Program Administrator, Brunswick County Department of Social Services