--- title: North Carolina child welfare caseworkers need help to meet demands description: North Carolina child welfare caseworkers are asking for help to meet complex demands. With the right tool, you can empower caseworkers to be effective now. image: https://info.teamnorthwoods.com/hubfs/State%20Specific%20Landing%20Pages/featured-image/California.jpg --- - [Blog](https://blog.teamnorthwoods.com/resources/blog) - [Careers](https://www.teamnorthwoods.com/careers) - [Community](https://www.teamnorthwoods.com/community) - [Company](https://www.teamnorthwoods.com/company) - [Customer Portal](https://portal.teamnorthwoods.com) [![logo-northwoods](https://info.teamnorthwoods.com/hs-fs/hubfs/Image/logo-northwoods.png?width=229&height=49&name=logo-northwoods.png "logo-northwoods")](https://www.teamnorthwoods.com/) - [Products](https://www.teamnorthwoods.com/Products) - [Traverse®](https://www.teamnorthwoods.com/Products/Traverse) - [Adult & Aging](https://www.teamnorthwoods.com/Products/Traverse/Adult-Aging) - [Child Support](https://www.teamnorthwoods.com/Products/Traverse/Child-Support) - [Child Welfare](https://www.teamnorthwoods.com/Products/Traverse/Child-Welfare) - 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[Resources](https://www.teamnorthwoods.com/resources) - [Blog](https://blog.teamnorthwoods.com/resources/blog) - [Blog Subscribe](https://info.teamnorthwoods.com/blog-subscription-center) - [Customer Stories](https://www.teamnorthwoods.com/Resources/Customer-Stories) - [eBooks](https://www.teamnorthwoods.com/Resources/eBooks) - [Infographics](https://www.teamnorthwoods.com/Resources/Infographics) - [Videos](https://www.teamnorthwoods.com/Resources/Videos) - [Webinars](https://www.teamnorthwoods.com/Resources/Webinars) - [Get In Touch](https://www.teamnorthwoods.com/Get-In-Touch-Contact) **[GO BACK](https://info.teamnorthwoods.com/states-specific-lp)** # North Carolina child welfare caseworkers are asking for help to meet complex demands. ### With the right tool, your agency can empower caseworkers to be effective now and reduce burnout. ### The Challenge The demands on burned out child welfare caseworkers hamper your agency’s ability to deliver meaningful services and meet state mandates. --- ### The Solution **Traverse®**—a document management, forms management, and mobility software purpose-built for human services agencies—helps caseworkers impact families today, while positioning the state for future success.  [![whats-at-stake](https://info.teamnorthwoods.com/hs-fs/hubfs/State%20Specific%20Landing%20Pages/whats-at-stake.jpg?width=430&height=284&name=whats-at-stake.jpg)](https://info.teamnorthwoods.com/north-carolina-child-welfare#whats-at-stake) [What's at Stake?](https://info.teamnorthwoods.com/north-carolina-child-welfare#whats-at-stake) [![arrow](https://info.teamnorthwoods.com/hubfs/State%20Specific%20Landing%20Pages/icons/state-bottom-arrow.png "arrow")](https://info.teamnorthwoods.com/north-carolina-child-welfare#whats-at-stake) [![how-nw-help](https://info.teamnorthwoods.com/hs-fs/hubfs/State%20Specific%20Landing%20Pages/how-nw-help.png?width=430&height=284&name=how-nw-help.png)](https://info.teamnorthwoods.com/north-carolina-child-welfare#how-nw-help) [How does Northwoods help?](https://info.teamnorthwoods.com/north-carolina-child-welfare#how-nw-help) [![arrow](https://info.teamnorthwoods.com/hubfs/State%20Specific%20Landing%20Pages/icons/state-bottom-arrow.png "arrow")](https://info.teamnorthwoods.com/north-carolina-child-welfare#how-nw-help) [![outcomes](https://info.teamnorthwoods.com/hs-fs/hubfs/State%20Specific%20Landing%20Pages/outcomes.png?width=430&height=284&name=outcomes.png)](https://info.teamnorthwoods.com/north-carolina-child-welfare#what-outcomes) [What outcomes can I expect?](https://info.teamnorthwoods.com/north-carolina-child-welfare#what-outcomes) [![arrow](https://info.teamnorthwoods.com/hubfs/State%20Specific%20Landing%20Pages/icons/state-bottom-arrow.png "arrow")](https://info.teamnorthwoods.com/north-carolina-child-welfare#what-outcomes) ![video](https://info.teamnorthwoods.com/hs-fs/hubfs/Icons-Graphics/video.png?width=65&height=65&name=video.png) #### Video [Child Welfare Software: Finding a Forever Home](https://info.teamnorthwoods.com/child-welfare-software-finding-a-forever-home) Surface the right information at the right time to help child welfare caseworkers find a child's forever home. ![case-study](https://info.teamnorthwoods.com/hs-fs/hubfs/Icons-Graphics/case-study.png?width=65&height=65&name=case-study.png) #### customer story [Wilson County Supports Workers with Modern Software for Social Services](https://www.teamnorthwoods.com/resources/customer-stories/wilson-county-supports-workers-with-modern-software-for-social-services) Wilson County DSS has increased communication, efficiency, and time management by using Traverse in child welfare and adult services. ![blog](https://info.teamnorthwoods.com/hs-fs/hubfs/State%20Specific%20Landing%20Pages/icons/blog.png?width=65&height=65&name=blog.png) #### Blog [Child Welfare Call to Action: Don't Wait to Innovate](https://blog.teamnorthwoods.com/resources/blog/child-welfare-call-to-action-dont-wait-to-innovate) The idea of technology innovation can be exciting and overwhelming in child welfare. **READY TO GET STARTED?** [![Get in Touch](https://no-cache.hubspot.com/cta/default/1891995/b586c0e1-4770-4902-987e-c661fb941bf8.png)](https://cta-redirect.hubspot.com/cta/redirect/1891995/b586c0e1-4770-4902-987e-c661fb941bf8) ![cali-whats-stake](https://info.teamnorthwoods.com/hs-fs/hubfs/State%20Specific%20Landing%20Pages/cali-whats-stake.jpg?width=650&name=cali-whats-stake.jpg "cali-whats-stake") ## What's at Stake? Overwhelming paperwork and complex cases impact caseworkers’ efficiency, contribute to social work burnout, limit quality time spent with families, and impact your agency’s ability to meet its mission. --- "We only have more and more and more paperwork. It's always the documentation, documentation, documentation. That's just our world. I don’t know when we have time to do all this documentation and then to actually have face-to-face time with families." — Monica Williams, Social Work Program Manager, Lenoir County Department of Social Services --- ![ebook](https://info.teamnorthwoods.com/hs-fs/hubfs/Icons-Graphics/ebook.png?width=65&height=65&name=ebook.png) #### Guide [Modernizing Human Services: Technology's Integral Role in Addressing Key Issues](https://info.teamnorthwoods.com/key-issues-impacting-human-services-ebook) Modern technology is a linchpin in how successfully agencies can tackle issues impacting human services. ![blog](https://info.teamnorthwoods.com/hs-fs/hubfs/State%20Specific%20Landing%20Pages/icons/blog.png?width=65&height=65&name=blog.png) #### Blog [The Cost of Doing Nothing: How Inaction Can Hurt Human Services](https://blog.teamnorthwoods.com/resources/blog/how-inaction-can-hurt-human-services) There's perceived risk in choosing to spend money on technology. But the risk and cost of doing nothing may be even greater. ![Workforce](https://info.teamnorthwoods.com/hs-fs/hubfs/Icons-Graphics/Workforce.png?width=65&height=65&name=Workforce.png) #### Insights [Social Work Burnout](https://info.teamnorthwoods.com/social-work-burnout) How can your human services agency break the burnout cycle? What role does technology play in all this? **READY TO GET STARTED?** [![Get in Touch](https://no-cache.hubspot.com/cta/default/1891995/b586c0e1-4770-4902-987e-c661fb941bf8.png)](https://cta-redirect.hubspot.com/cta/redirect/1891995/b586c0e1-4770-4902-987e-c661fb941bf8) ![cali-how-nw](https://info.teamnorthwoods.com/hs-fs/hubfs/State%20Specific%20Landing%20Pages/cali-how-nw.jpg?width=650&name=cali-how-nw.jpg "cali-how-nw") ## How does Northwoods help? The right tool reduces the burden of paperwork, and the stress on caseworkers, so they can spend more time on high-value direct services work with families. Traverse was designed to help child welfare caseworkers easily collect, retrieve, and share content from anywhere, anytime. Traverse supports state case management systems and brings immediate support, assistance, and relief to overburdened frontline caseworkers. It's easy to learn and facilitates lasting adoption. ![blog](https://info.teamnorthwoods.com/hs-fs/hubfs/State%20Specific%20Landing%20Pages/icons/blog.png?width=65&height=65&name=blog.png) #### Blog [Connecting the Dots: How Traverse Can Positively Impact a Child’s Life](https://blog.teamnorthwoods.com/resources/blog/connecting-the-dots-how-traverse-can-positively-impact-a-childs-life) 6 ways Traverse can help North Carolina agencies produce family-centered outcomes. ![video](https://info.teamnorthwoods.com/hs-fs/hubfs/Icons-Graphics/video.png?width=65&height=65&name=video.png) #### Video [Traverse Overview](https://info.teamnorthwoods.com/traverse-overview-video) Quick overview of how Traverse helps caseworkers and social workers collect, view, and share case information from anywhere, at any time. ![video](https://info.teamnorthwoods.com/hs-fs/hubfs/Icons-Graphics/video.png?width=60&height=60&name=video.png) #### VIDEO [How Does Traverse Support State Child Welfare Case Management Systems?](https://info.teamnorthwoods.com/how-does-traverse-support-child-welfare-case-management-systems) See how Traverse covers knowledge gaps in your system to help caseworkers, clients, and your agency. **READY TO GET STARTED?** [![Get in Touch](https://no-cache.hubspot.com/cta/default/1891995/b586c0e1-4770-4902-987e-c661fb941bf8.png)](https://cta-redirect.hubspot.com/cta/redirect/1891995/b586c0e1-4770-4902-987e-c661fb941bf8) ![cali-outcomes](https://info.teamnorthwoods.com/hs-fs/hubfs/State%20Specific%20Landing%20Pages/cali-outcomes.jpg?width=650&name=cali-outcomes.jpg "cali-outcomes") ## What outcomes can I expect? Traverse surfaces critical information to help caseworkers manage complex cases and agencies meet mandates and goals for safety and permanency. Traverse easily integrates into existing, planned, or future state systems to support demands for compliance. It’s readily available and can be implemented quickly—typically within three months. ### Anticipated Outcomes Northwoods’ experience in delivering child welfare solutions enables our customers to realize return on investment in as early as 12 months. Caseworkers immediately see value and save two hours per day. - Identify possible caregivers and positive supports - Lessen burnout, anxiety, stress, and other burdens placed on caseworkers by ineffective tools and processes - Find/share information to support youth in their communities - Reduce foster care length of stay and related costs - Provide all caseworkers access to forms when working remotely - Repurpose caseworker time to do high-value work to prevent further trauma - Uncover hidden or buried information to support making confident decisions - Reduce costs for storage, mileage, and overtime --- "It's hard to pick out specific information when you're reading through a bunch of documents. With Traverse, being able to quickly scan and search for information and filter results to narrow in on certain topics, keywords, or document types will be helpful." — Rich Ohmer, Social Work Program Administrator, Brunswick County Department of Social Services --- ![ebook](https://info.teamnorthwoods.com/hs-fs/hubfs/Icons-Graphics/ebook.png?width=85&height=85&name=ebook.png "ebook") ### What's the Value of Traverse in Child Welfare? Frontline workers, supervisors, directors, and commissioners share their agency's time savings, benefits, and ROI. [![](https://no-cache.hubspot.com/cta/default/1891995/interactive-152600424096.png)](https://info.teamnorthwoods.com/hs/cta/wi/redirect?encryptedPayload=AVxigLIYP2sVjcATn6Ys%2BCfGkdtDv3sgFLIuRYomX5cZ2W14SyLMhSrjIlaqTmHQlYiF1V0v2SA6oThjAAgbeIm8rzMM5utC%2Bnr1snPFzM0Vi1w6%2B0Bv3JOvNpGuO2cjHoqpkMbUoaXwy0wGsv9QQ%2FNS1FgiOXXSBj984qiL3RX8ceQMStu9MLJ0IFPX%2B%2FiITkrP%2FGJiAHPnQ65Ze77OMtNG9VvrR5FnzPnB%2Fw20exTpSPhLmDvu0NRsVHNWd2A2&webInteractiveContentId=152600424096&portalId=1891995) ![blog](https://info.teamnorthwoods.com/hs-fs/hubfs/Icons-Graphics/blog.png?width=65&height=65&name=blog.png) #### Blog article [Brunswick County Enables Social Work from Anywhere with Traverse](https://blog.teamnorthwoods.com/resources/blog/brunswick-county-enables-social-work-from-anywhere-with-traverse) Brunswick County is prioritizing and investing in technology amid COVID-19. ![case-study](https://info.teamnorthwoods.com/hs-fs/hubfs/State%20Specific%20Landing%20Pages/icons/case-study.png?width=65&height=65&name=case-study.png) #### Customer Story [Wilson County Supports Workers with Modern Software for Social Services](https://www.teamnorthwoods.com/resources/customer-stories/wilson-county-supports-workers-with-modern-software-for-social-services) Wilson County DSS has increased communication, efficiency, and time management by using Traverse in child welfare and adult services. ![blog](https://info.teamnorthwoods.com/hs-fs/hubfs/Icons-Graphics/blog.png?width=65&height=65&name=blog.png) #### Blog [Child Welfare Agencies Can't Live Without Traverse. Here's Why.](https://blog.teamnorthwoods.com/resources/blog/how-traverse-helps-child-welfare) Hear from frontline workers, supervisors, and directors across the country about how their agencies use Traverse. **ABOUT TRAVERSE** Traverse empowers child welfare and adult & aging to make informed, confident decisions about well-being and safety. Caseworkers can collect, view, and share case content and evidence from anywhere without duplicative or additional work, empowering them to do more high-value work with families to reduce trauma. [![Meet Traverse](https://no-cache.hubspot.com/cta/default/1891995/c1a76150-b2e6-4321-b05f-9b264aa8d529.png)](https://cta-redirect.hubspot.com/cta/redirect/1891995/c1a76150-b2e6-4321-b05f-9b264aa8d529) **READY TO GET STARTED?** Request a personalized demo to learn how Traverse can help your agency maximize efficiency, effectiveness, and outcomes. 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