Resources to help child welfare caseworkers teleworking, working remotely, and striving to keep kids and families safe.
The Challenge
Child welfare caseworkers are experienced at being mobile, but inexperienced at being totally displaced from the office and relying on teleworking, which makes accessing and sharing information and consulting with supervisors challenging.
Resources
We’ve pulled together resources to help manage today’s COVID-19-related remote work challenges and get equipped to manage a crisis or emergency in the future.
Traverse® helps caseworkers and supervisors to continue doing high-value work effectively when working remote.
HOW CAN NORTHWOODS HELP?
Remote Work Tips
From leadership to frontline caseworkers, child welfare professionals are adjusting to the reality that as much work as possible must be done outside the agency’s walls. We’ve compiled resources and tips to help manage remote teams.
"Frontline workers face real tragedy and trauma every day, and they need our support now more than ever. Let’s take care of them so they can take care of others."
Apps to help social workers stay safe, save time, engage kids and adults, find resources for clients, and even deal with stress.
HOW CAN NORTHWOODS HELP?
Plan for the Future
Child welfare experts are concerned that abused and neglected children are going unnoticed because stay at home orders have isolated children from teachers and coaches, who typically report abuse to child welfare agencies.
Experts predict reports of child abuse and neglect to surge when schools and sports resume this fall, but will the caseworkers in your community be ready?
"We are very fortunate that we took initiatives to work remotely quite some time ago. We would be in such a different position without Northwoods. We are very fortunate that we can work so effectively with remote access to all our records."
— Lana Rees, Director, Erie County Office of Children and Youth
Child welfare workers recorded video diaries of the lengths they must go to meet with kids and families while observing health precautions.
HOW CAN NORTHWOODS HELP?
Mobilize Content
With the right technology, child welfare agencies can effectively put their plans into action to manage remote teams while maintaining commitment to their mission to keep children and families safe.
We believe that investing in essential technology for child welfare agencies now will not only save money in the long run but avoid putting your community and vulnerable children at risk for more trauma.
Benefits
Traverse helps agencies support the critical work of remote teams because social workers can access case content from anywhere, anytime regardless of location.
A web application that allows anyone in the agency to access all case content from anywhere
A mobile application that is optimized for when workers are in the field engaging with families
A mobile application that automatically syncs newly collected case content
Instant access to current or new case content from anywhere
Content can be contributed from anywhere regardless of connectivity
Social workers and supervisors can share documents, photos, and videos, and hand off work
Access to forms when working remotely regardless of connectivity
"Traverse has been a lifesaver during this time."
— Teresa Gaffney, Commissioner, Jefferson County Department of Social Services
WEBINAR
Watch the on demand webinar, "Supporting Remote Teams with Traverse" to see how Traverse helps caseworkers.
Hear from frontline workers, supervisors, and directors across the country about how they use Traverse.
ABOUT TRAVERSE
Traverse helps agencies support the critical work of remote teams because social workers can access case content from anywhere, anytime, regardless of location. Social workers can efficiently collect, retrieve, and share case content. Traverse automatically analyzes the information collected with no additional work required, empowering workers to do more high-value work with families to reduce trauma.
HOW CAN NORTHWOODS HELP?
Request a personalized demo to learn how Traverse can help mobilize content and support the critical work of remote teams.
